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Hunting Haven
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  • Archery
    • Archery Accessories
      • Archery Tools
      • Arm Guards
      • Arrow Rests
      • Finger Tabs
      • Quivers
      • Release Aids
      • Sights
      • Stabilizers
      • Strings
    • Arrow Components
      • Adhesives
      • Broadheads and Field Points
      • Inserts and Outserts
      • Nocks
      • Shafts
      • Vanes and Wraps
    • Bowfishing
    • Bows
      • Compound Bows
      • Kids Bows
      • Longbows
      • Recurve Bows
  • Bags
    • Backpacks
    • Binocular Harness's
    • Daypacks
    • Duffel
    • Sling
    • Waist
    • Webbing
  • Boyds Stocks
  • Clearance
  • Clothing
    • Accessories
      • Belts
      • Gaiters
      • Gloves
      • Patches
      • Snake Gaiters
      • Socks
    • Australian Made
    • Boots
      • Casual Boots & Shoes
      • Leather
      • Waterproof
      • Work Boots
    • Casual Tops
      • Stoney Creek Tee's
    • Headwear
      • Beanies
      • Bush Hats
      • Caps
      • Face Masks
    • Jackets
      • Hooded
      • Men's
      • Waterproof
      • Women's
    • Kids
      • Hats & Beanies
      • Hoodies
      • Infants
      • Kids Boots
      • Kids Jackets
      • Onesies
      • Pants
      • Tops
    • Men's
    • Packs
    • Pants
      • Leggings
      • Men's
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      • Women's
    • Thermals
      • Men's
      • Women's
    • Tops
      • Hoodies
      • Men's
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      • Shooting Vests
      • Women's
    • Vests
    • Women's
      • Ladies Boots
  • Optics
    • Binoculars
      • 10.5x44
      • 10x21
      • 10x32
      • 8x21
      • 8x25
      • Night Vision
      • Roof Prism
    • Monoculars
    • Night Vision & Thermals
    • Rangefinders
      • Handheld
      • Pocket
      • Waterproof
    • Red Dot Sights
    • Scopes
      • 3-9x40
      • Duplex
      • MOA
      • Multi X
      • Night Vision
      • Thermal
    • Spotting Scopes
      • Angled
      • Straight
    • Trail Cameras
  • Reloading
    • Books
    • Case Preparation
      • Brass Tumblers
      • Deburrs
      • Primer Pocket Reamers
      • Stations
      • Trays
      • Trimmers
      • Ultrasonic Cleaners
    • Dies
    • Powder Measures
      • Funnels
      • Scales
    • Presses
      • Kits
      • Priming Tools
    • Reloading Equipment
  • Sales
    • Clearance Tee's
    • Spika Clearance Sale
    • Stoney Creek Clearance
    • Winter Clearance
  • Shooting Accessories
    • Bipods & Tripods
    • Cartridge Belts
      • Pouches
      • Stock Shell Holders
    • Clay Target Throwers
      • Automatic
      • Double
      • Hand Held
    • Game Callers
      • Deer
      • Duck
      • Electronic
      • Fox
      • Hog
      • Rabbit
    • Gun Cleaning
      • Bore Guides
      • Gunsmithing Supplies
      • Kits
      • Vises
    • Gun Slings
      • Leather
      • Swivels
    • Lights
      • Headlamps
      • Spotlights
      • Torches
    • Monopod
    • Protective Gear
      • Earmuffs
      • Shooting Glasses
    • Rests
      • Bags
      • Bench Rests
    • Storage
      • Ammunition Boxes
      • Bags
      • Cases
      • Socks
      • Storage & Field Boxes
    • Targets
  • Resources
    • Sizing Charts
      • Hunters Element
      • Spika
      • Stoney Creek
    • Choosing Your Gear
      • Hunters Element Base Layers
      • Hunters Element Mid-Layers
      • Hunters Element Rainwear
      • Hunters Element Boots
      • Hunters Element Packs
    • Blog Posts
    • Articles & Videos
      • The Science of Animal Vision
      • Mid-Winter Meat Hunt
Hunting Haven
0
  • Archery
    • Archery Accessories
      • Archery Tools
      • Arm Guards
      • Arrow Rests
      • Finger Tabs
      • Quivers
      • Release Aids
      • Sights
      • Stabilizers
      • Strings
    • Arrow Components
      • Adhesives
      • Broadheads and Field Points
      • Inserts and Outserts
      • Nocks
      • Shafts
      • Vanes and Wraps
    • Bowfishing
    • Bows
      • Compound Bows
      • Kids Bows
      • Longbows
      • Recurve Bows
  • Bags
    • Backpacks
    • Binocular Harness's
    • Daypacks
    • Duffel
    • Sling
    • Waist
    • Webbing
  • Boyds Stocks
  • Clearance
  • Clothing
    • Accessories
      • Belts
      • Gaiters
      • Gloves
      • Patches
      • Snake Gaiters
      • Socks
    • Australian Made
    • Boots
      • Casual Boots & Shoes
      • Leather
      • Waterproof
      • Work Boots
    • Casual Tops
      • Stoney Creek Tee's
    • Headwear
      • Beanies
      • Bush Hats
      • Caps
      • Face Masks
    • Jackets
      • Hooded
      • Men's
      • Waterproof
      • Women's
    • Kids
      • Hats & Beanies
      • Hoodies
      • Infants
      • Kids Boots
      • Kids Jackets
      • Onesies
      • Pants
      • Tops
    • Men's
    • Packs
    • Pants
      • Leggings
      • Men's
      • Shorts
      • Women's
    • Thermals
      • Men's
      • Women's
    • Tops
      • Hoodies
      • Men's
      • Shirts
      • Shooting Vests
      • Women's
    • Vests
    • Women's
      • Ladies Boots
  • Optics
    • Binoculars
      • 10.5x44
      • 10x21
      • 10x32
      • 8x21
      • 8x25
      • Night Vision
      • Roof Prism
    • Monoculars
    • Night Vision & Thermals
    • Rangefinders
      • Handheld
      • Pocket
      • Waterproof
    • Red Dot Sights
    • Scopes
      • 3-9x40
      • Duplex
      • MOA
      • Multi X
      • Night Vision
      • Thermal
    • Spotting Scopes
      • Angled
      • Straight
    • Trail Cameras
  • Reloading
    • Books
    • Case Preparation
      • Brass Tumblers
      • Deburrs
      • Primer Pocket Reamers
      • Stations
      • Trays
      • Trimmers
      • Ultrasonic Cleaners
    • Dies
    • Powder Measures
      • Funnels
      • Scales
    • Presses
      • Kits
      • Priming Tools
    • Reloading Equipment
  • Sales
    • Clearance Tee's
    • Spika Clearance Sale
    • Stoney Creek Clearance
    • Winter Clearance
  • Shooting Accessories
    • Bipods & Tripods
    • Cartridge Belts
      • Pouches
      • Stock Shell Holders
    • Clay Target Throwers
      • Automatic
      • Double
      • Hand Held
    • Game Callers
      • Deer
      • Duck
      • Electronic
      • Fox
      • Hog
      • Rabbit
    • Gun Cleaning
      • Bore Guides
      • Gunsmithing Supplies
      • Kits
      • Vises
    • Gun Slings
      • Leather
      • Swivels
    • Lights
      • Headlamps
      • Spotlights
      • Torches
    • Monopod
    • Protective Gear
      • Earmuffs
      • Shooting Glasses
    • Rests
      • Bags
      • Bench Rests
    • Storage
      • Ammunition Boxes
      • Bags
      • Cases
      • Socks
      • Storage & Field Boxes
    • Targets
  • Resources
    • Sizing Charts
      • Hunters Element
      • Spika
      • Stoney Creek
    • Choosing Your Gear
      • Hunters Element Base Layers
      • Hunters Element Mid-Layers
      • Hunters Element Rainwear
      • Hunters Element Boots
      • Hunters Element Packs
    • Blog Posts
    • Articles & Videos
      • The Science of Animal Vision
      • Mid-Winter Meat Hunt
  • Home
  • FAQs

FAQs

FAQ's

I Haven't Received an Order Confirmation?

All successful orders will receive a confirmation email within 30 minutes of order completion. Please check your junk/spam folder as email confirmations sometimes get tagged as Spam.

Please also check if the funds have been taken from the payment method you selected. If they haven't, your order may not have come through successfully.

If you still haven't received any information regarding your order please contact us.

Can I Change My Order After I've Placed It?

If your order has not already been processed we can do our best to make any changes. Contact us as soon as possible after placing your order and we can let you know your order Status, and wether any changes are possible.

I Put in the Wrong Delivery Address - Can I Change it?

Unfortunately we are unable to guarantee that we are able to amend the order. Once the order is dispatched there is a possibility that Australia Post can redirect it to the correct address.

To do this, simply sign up for a MyPost account (with the same email address you used to place the order), enter in your tracking number and you should have the option to redirect your order.

We encourage you to double check your delivery details before confirming payment.

Non-delivery due to an incorrect address will not be eligible for any compensation from Hunting Haven.

There is an Item Missing from My Order

Some of the items that we sell will be shipped from different warehouses, so you may receive multiple packages.

Selected items need to be ordered in from the supplier before we can ship them out, these items will be forwarded to you as soon as possible.

If any of your items are out of stock, or your order is facing a significant delay for some reason, you should receive an email or a phone call with further information.

If you require more details about the status of your order please don't hesitate to contact us.

My Order Hasn't Arrived Yet

If you have received confirmation that your order has been dispatched, please contact Australia Post on 137678, or track your order on the Australia Post Website.

Quite often your order may be Awaiting Collection at the Post Office and you have not been notified.

We know Australia Post are experiencing some delays - if your order is taking longer than you think it should, please check for updates on their website.

If you haven't received any confirmation, please contact us and we will resend your tracking details.

Can I Ship To a Work Address?

Yes, but please remember to include your Company name in the address. If your order is Return to Sender because of this, postage will be charged again to re-send.

What Happens if My Package Goes Missing?

Once parcels have left our warehouse via Australia Post, they are then the responsibility of Australia Post. Hunting Haven has no control over the package and is not legally responsible for lost or damaged goods.

Please ensure shipping details are kept in case further investigation is required.

For further queries or information please contact us.

Can I Exchange an Item?

Absolutely. We are committed to making our returns process as simple as possible.

Simply post your item back to us at 2a/225 Mann St, Armidale, NSW 2350, and include your Return Slip that came with your parcel, or a note detailing the items and sizes you would like to exchange for.

Please include your phone number, so if the item you require is not in stock we can contact you with an alternative.

We do not accept returns or exchanges on Clearance Items.

Can I Get a Refund?

If your item is not as expected, or is faulty in any way, we are happy to provide you with a refund.

Simply post the item back to us at 2a/225 Mann St, Armidale, NSW 2350 with the return slip from your original order, or a note explaining that you would like a refund.

All refunds will be processed using the original payment method.

We do not accept refunds on Clearance Items.

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Check out our FAQs Page

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Copyright © 2022 Hunting Haven
ABN: 51 329 633 804
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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hunting Haven’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Hunting Haven’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 51 329 633 804. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [@config:company_name@]’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘[@config:company_name@]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is [@config:company_address@]. Our ABN is [@config:company_abn@]. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
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